Apparently not every Club is aware of “The Moments of Truth” resources available to them and how they can help the club become a strong, vibrant entity. Clubs that consistently have membership problems, low turn meeting turn out, uneventful meetings can all benefit from a “Moments of Truth” survey to find out what needs to be fix. The Moments of Truth is a guide to supplying valuable service and exceptional member experiences. Every club is supposed to focused on its member’s success.
Click here to read a great article about the Moments of Truth
If your club is one of the clubs that are unaware and have not yet put Moments of Truth to use, then I have a gift for you. Here is a list of resources for you to use. These can all be found on Toastmasters International website if you know where to look. I took the need for searching out of the equation for you and compiled them all here for your convenance.
Moments of Truth – Handout
Moments of Truth – Slides
Moments of Truth – Chart
Moments of Truth – Manual
If your club did not do a recent Moments of Truth training – here are a few sessions that I found, and thought might be helpful to you.